Terms of Service

Last updated: 2026

These terms govern the IT and computer repair services provided by Olympic Digital Solutions LLC ("we," "us," or "our"). By booking a service, you agree to the terms below.

Diagnostics & pricing

Most services begin with an $85 diagnostic fee, followed by a flat rate of $49 per half-hour of work (30-minute minimum). We provide an estimate before beginning paid work, and we will always ask your permission before performing additional billable work.

Data & backups

While we take every reasonable precaution to protect your data, you are responsible for maintaining your own backups of important files whenever possible. Data recovery outcomes cannot be guaranteed; we provide an honest assessment of the odds of success before any recovery work begins.

Warranty on work

We stand behind our work. If an issue we repaired recurs due to our workmanship, contact us promptly and we will make it right. This does not cover new, unrelated issues or problems caused by subsequent changes, damage, or software installed after service.

Payment

Payment is due upon completion of service unless otherwise agreed in writing. We accept in-person payments at the time of service.

Limitation of liability

Our liability for any claim arising from our services is limited to the amount you paid for the specific service in question. We are not liable for indirect or consequential damages, including loss of data or business interruption.

Contact

Questions about these terms? Call us at (360) 717-2220 or reach out through our contact page.

Photographs on this site are by Chris, Artem Podrez, Brett Sayles, and Igor Starkov, used under the Pexels License. Image credits.